IRS is offering walk-in help on Saturdays this tax season – CBS Philly

WASHINGTON (CBS/AP) — The IRS will begin offering taxpayers limited walk-in assistance on Saturdays this tax season. Thirty-five tax assistance centers across the country will be open from 9 a.m. to 4 p.m. the second Saturday of the next four months, the agency said on Friday. It comes after the IRS banned walk-in visits during the pandemic and limited service to appointments only.

Beginning February 12, taxpayers will be able to get their questions answered in person at several centers. The Philadelphia Taxpayer Assistance Center will be open Saturday from 9 a.m. to 4 p.m. at 600 Arch Street. Bring your ID, social security number, or tax ID, and any letters or notices from the IRS.

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Other Saturday sessions will be offered on March 12, April 9 and May 14.

The effort is intended to help taxpayers who need face-to-face assistance, said Sue Simon, director of client assistance at the IRS, who will also serve as a volunteer on Saturdays. She said people who don’t traditionally file taxes may need help claiming credits, including child tax credit payments.

Persons visiting the IRS should bring photo identification, Social Security cards for all household members, and any letters or notices from the IRS.

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The agency announced earlier this week that it was reassigning 1,200 workers to help process tax returns. The agency has struggled to administer pandemic programs with historically low staff levels while processing tax returns for multiple seasons.

In fiscal year 2020, the IRS processed more than 240 million tax returns and issued about $736 billion in refunds, including $268 billion in stimulus payments, according to the latest IRS data. . During the same period, some 59 million people called or visited an IRS office.

More information can be found at:

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(© Copyright 2022 CBS Broadcasting Inc. All rights reserved. The Associated Press contributed to this report.)

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